FAQs

Articles

• 💡 Why Some Imported Gifts Show as “Approved” Instead of “Paid Out”
• Manual for Managing Payout Discrepancies Across Payment Gateways
• Trouble Loading Your Dashboard?
• 🕐 Why You Should Schedule Tap Link Updates 1 Minute Early
• How Do I Enter a Stock Gift Donated Directly to Our Brokerage Account?
• DAF Giving FAQs
• Exporting Larger Reports
• Why Are the Last Four Digits of My Donor’s Bank Account Incorrect in the Dashboard?
• 🧠 Overflow’s Matching Logic Explained: Avoiding Duplicate Profiles in Rock
• How Do I Edit a Donor’s Personal Information?
• 🌍 International Donors – Email Verification & Profile Integrity
• I Invited a User to the Dashboard. Why Didn’t They Receive an Email?
• 🔗 Avoiding Duplicate “https://” in Scheduled Update Links